At Mleecart we believe in quality service & fair usage policy. All users are bound to follow our terms and conditions. Our terms and conditions are following.

Regarding republic day 1-month  free grocery offer

  1. MLEECART is running republic day lucky draw offer starting from 20th January 2018 to 26th January 2018.
  2. Orders received during the valid period will be eligible for lucky draw offer.
  3. 1 winner will get monthly grocery free of the same amount of his order value between 2000 – 5000.
  4. Offer is applicable on order above Rs 2000.
  5. Winner will be decided on random selection basis by a computerised system.
  6. offer valid only for Jamshedpur city.
  7. The date of the offer and lucky draw can be extended. MLE Services Pvt Ltd management decision will be final.

Regarding other offer and discounts

  1. Discount and offers can be withdrawn at any time without any prior notice.
  2. Gold coin lucky draw offer is applicable for 1st purchase only. Your 1st purchase order of value more than Rs. 499 is eligible for gold coin lucky draw offer.
  3. At any given time on one bill/invoice/order, only one discount/offer will be applicable. Multiple offers cannot be claimed on a single invoice. Similarly, more than 1 discount coupon cannot be clubbed on one invoice.

Regarding free delivery

  1. Free home delivery is available on minimum order of Rs. 499 and onward. Delivery charge Rs 25 is added to invoice if your order value is below Rs 499.
  2. Home delivery is only available in Jamshedpur City. Outside remote area of Jamshedpur is not covered under home delivery. For clarification on the delivery area please call or contact us before ordering.

Cancellation & Refund Policy

We follow no question asked refund policy.

  1. Cancellation can be done over the phone only – call 7360009104. Your cancellation request should come within 1 hour 30 minutes of order placement.
  2. Mleecart has right to cancel complete or part of any order depending on non-availability of stock.
  3. At present delivery is done only for retail users ( Household purpose). For bulk & wholesale order kindly call our customer service.
  4. For any order value of more than Rs 5000 Mleecart has right to deny COD and ask for full or partial payment before delivery.
  5. Mleecart has right to deny service or delivery of goods in case of any unfair usage or in case of circumstances where user intention is to cheat or take undue advantage of our pricing policy.

Privacy Policy

For us, our website user’s privacy is a serious concern.We maintain our website users data secure. We do not send spam or unsolicited emails.

 

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